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<h3 style="font-size: 1.3rem; font-weight: 600; margin-bottom: 0.5rem;">1. Eligibility for Returns</h3>
<p style="margin: 0;">We accept returns within 3 days from the date of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.</p>
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<h3 style="font-size: 1.3rem; font-weight: 600; margin-bottom: 0.5rem;">2. Initiating a Return</h3>
<p style="margin: 0;">To initiate a return, please contact our customer support team at <a href="mailto:[email protected]" style="color: #0a0a8f; text-decoration: underline;">[email protected]</a> or <a href="tel:+918758158485" style="color: #0a0a8f; text-decoration: underline;">+91 8758158485</a>. Provide your order number, a detailed reason for the return, and any relevant photos, if applicable.</p>
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<h3 style="font-size: 1.3rem; font-weight: 600; margin-bottom: 0.5rem;">3. Return Shipping</h3>
<p style="margin: 0;">Customers are responsible for the cost of return shipping, except in cases where the return is due to an error on our part or a defective product. We recommend using a trackable shipping service to ensure the safe return of your item.</p>
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<h3 style="font-size: 1.3rem; font-weight: 600; margin-bottom: 0.5rem;">4. Refund Process</h3>
<p style="margin: 0;">Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 7 days.</p>
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<h3 style="font-size: 1.3rem; font-weight: 600; margin-bottom: 0.5rem;">5. Exchanges</h3>
<p style="margin: 0;">If you wish to exchange an item, please follow the return process and place a new order for the desired item. Exchanges are subject to availability.</p>
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<h3 style="font-size: 1.3rem; font-weight: 600; margin-bottom: 0.5rem;">6. Damaged or Defective Items</h3>
<p style="margin: 0;">If you receive a damaged or defective item, please contact us immediately within 12 Hrs. We will arrange for a replacement or refund, including any associated shipping costs.</p>
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<h3 style="font-size: 1.3rem; font-weight: 600; margin-bottom: 0.5rem;">7. Cancellation of Orders</h3>
<p style="margin: 0;">Orders cannot be cancelled once they have been processed or shipped. Please contact us as soon as possible if you need to cancel your order.</p>
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<h3 style="font-size: 1.3rem; font-weight: 600; margin-bottom: 0.5rem;">8. Contact Information</h3>
<p style="margin: 0;">If you have any questions or concerns regarding our exchange and return policy, please contact our customer support team at <a href="tel:+918758158485" style="color: #0a0a8f; text-decoration: underline;">+91 8758158485</a>.</p>
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<strong>Note:</strong> This exchange and return policy is subject to change without prior notice. Please check our website for the most up-to-date information.
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